Portola Hotel & Spa at Monterey Bay

• 4:00 PM/12:00 PM

• Extra-person charges may apply and vary depending on property policy

• Government-issued photo identification and a credit card may be required at check-in for incidental charges

• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

• This property accepts credit cards; cash is not accepted

• Cashless transactions are available

• Noise-free guestrooms cannot be guaranteed

• Safety features at this property include a carbon monoxide detector and a smoke detector

• Spa hours are 9 AM-7 PM Sunday to Thursday and 9 AM to 9 PM on Friday and Saturday.

• Fee for cooked-to-order breakfast: approximately USD 8 to 20 for adults and USD 5 to 10 for children
• Fee for in-room wireless internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for in-room wired internet: USD 9.95 per 24-hour period (rates may vary)
• Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
• Secured self parking fee: USD 29.04 per night (in/out privileges)
• Secured valet parking fee: USD 37.17 per night (in/out privileges)
• Pet deposit: USD 58.18 per night
• Pet fee: USD 58.18 per accommodation per night (maximum USD 150 per stay)
• Service animals are exempt from fees
• Early check-in is available for a fee (subject to availability)
• Rollaway bed fee: USD 58.18 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

• This property s policy is to refuse certain bookings for the purpose of group events or parties including pre-wedding stag/bachelor and hen/bachelorette parties.
• Pool access available from 7:00 AM to 10:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival using the contact information on the booking confirmation.
• Children 18 years old and younger stay free when occupying the parent or guardian s room using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Self parking (subject to charges) is available onsite.

Make yourself at home in one of the 379 air-conditioned rooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Cable programming provides entertainment and wired and wireless internet access is available for a surcharge. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

With a stay at Portola Hotel & Spa at Monterey Bay you ll be centrally located in Monterey just a 4-minute walk from Fisherman s Wharf and 15 minutes by foot from Cannery Row. This spa resort is 0.9 mi (1.5 km) from Monterey Bay and 1.6 mi (2.6 km) from Monterey Bay Aquarium.