Electric car charging station
Rooftop terrace
Number of coffee shops/cafes - 1
Multilingual staff
Free theme park shuttle
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Number of spa tubs - 1
Number of outdoor pools - 1
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Universal s Helios Grand Hotel a Loews Hotel
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Description
Enjoy a range of recreational amenities including an outdoor pool a hot tub and a fitness center. Additional amenities at this Mediterranean hotel include complimentary wireless internet access concierge services and an arcade/game room. If you re planning a day at a nearby theme park you can hop on the complimentary shuttle and enjoy early theme park entry while you re there.
Popular amenities See all
Property amenities
Popular amenities
Number of poolside bars - 1
24-hour front desk
Electric car charging station
Multilingual staff
Rooftop terrace
Laundry facilities
Number of outdoor pools - 1
Number of spa tubs - 1
Smoke-free property
Number of bars/lounges - 2
Free WiFi
Number of coffee shops/cafes - 1
Number of restaurants - 2
Free theme park shuttle
Wheelchair accessible parking
Shopping on site
Parking & Transportation
- Covered parking
- Secured parking
- Uncovered parking
- Uncovered parking
- Covered parking
- Secured parking
- Limited onsite parking
- Self parking (surcharge)
- Valet parking (surcharge)
Food & Drink
- Breakfast available (surcharge)
Things to do
- Outdoor furniture
- Fitness facilities
- Arcade/game room
Conveniences
- Fence around pool
- Vending machine
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Lifeguard on site
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Porter/bellhop
Business Services
- Conference space
- Conference space size (meters) - 318
- Conference space size (feet) - 3425
Outdoor
- Pool umbrellas
- Garden
- Pool cabanas (surcharge)
- Pool sun loungers
Accessibility
- Elevator
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Well-lit path to entrance
- Wheelchair accessible path of travel
More
- Wedding services
Check-in Time/Check-out Time
4:00 PM/11:00 AM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest s credit card prior to arrival.
**Valid theme park admission required
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property.
Fees Optional
- Fee for cooked-to-order breakfast: approximately USD 1 to 40 per person
- Covered self parking fee: USD 36 per night (in/out privileges)
- Covered valet parking fee: USD 45 per night (in/out privileges)
- Rollaway bed fee: USD 39.38 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 9:00 AM to 10:00 PM.
- The property has connecting/adjoining rooms which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- A car is not required for transportation to and from this property.
Business Amenities
Featured amenities include dry cleaning/laundry services a 24-hour front desk and multilingual staff. Planning an event in Orlando? This hotel has facilities measuring 3425 square feet (318 square meters) including conference space. Self parking (subject to charges) is available onsite.
Rooms
Make yourself at home in one of the 500 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones as well as laptop-compatible safes and desks.
Location
Located in Orlando Universal s Helios Grand Hotel a Loews Hotel is a 1-minute drive from Universal Epic Universe and 9 minutes from Universal CityWalk. This hotel is 3.8 mi (6.1 km) from Universal’s Volcano Bay and 3.9 mi (6.2 km) from Orange County Convention Center.