Laundry facilities 
Rooftop terrace 
Free WiFi 
24-hour front desk 
Number of bars/lounges - 2-
Number of poolside bars - 1
Number of spa tubs - 2
Number of outdoor pools - 1-
Number of indoor pools - 1
-
Multilingual staff
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The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
1 Ave. Norte y Calle 28 Norte, Playa del Carmen, 77720, Mexico
Wonderful
8.6
Laundry facilities
Rooftop terrace
Free WiFi
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960 reviews
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites
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Description
Pamper yourself with a visit to the spa which offers massages body treatments and facials. You re sure to appreciate the recreational amenities which include 2 hot tubs a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access concierge services and gift shops/newsstands.
Popular amenities See all
Property amenities
Popular amenities
-
Number of indoor pools - 1
-
Multilingual staff
Meeting rooms
Number of restaurants - 3
Free valet parking
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Rooftop terrace
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24-hour front desk
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Free self parking
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Laundry facilities
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Number of outdoor pools - 1
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Number of spa tubs - 2
-
Number of poolside bars - 1
-
Number of bars/lounges - 2
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Full-service spa
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Free WiFi
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Water dispenser
Parking & Transportation
- Covered parking
- Covered parking
Food & Drink
- Breakfast available (surcharge)
- Couples/private dining
- Snack bar/deli
Things to do
- Fitness facilities
- Spa treatment room(s)
- Spa Services on-site
- Sauna
- Steam room
Family Friendly
- Billiards or pool table
Conveniences
- Bicycle parking available
- Secured bicycle storage
- Terrace
- Gift shops or newsstand
- Safe-deposit box at front desk
Guest Services
- Dry cleaning/laundry service
- Tours/ticket assistance
- Luggage storage
- Concierge services
- Eco-friendly cleaning products used
Business Services
- Business center
Outdoor
- Pool umbrellas
- Designated smoking areas
- Beach towels
- Pool sun loungers
Accessibility
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible public washroom
- Elevator
- Wheelchair-accessible concierge desk
- Wheelchair-accessible pool
- Wheelchair accessible parking
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Valet for wheelchair-equipped vehicle
- Stair-free path to entrance
- Well-lit path to entrance
- Wheelchair-accessible registration desk
- Pool hoist on site
- Wheelchair-accessible path to elevator
- Wheelchairs available on site
- Handrails in stairways
- Visual alarms in hallways
- Wheelchair-accessible lounge
More
- Wedding services
- Proposal/romance packages available
Check-in Time/Check-out Time
3:00 PM/12:00 PM
Check-In Instructions and Important Information
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Check-in Special Instructions
Front desk staff will greet guests on arrival at the property. All guests including children are required to present a valid government-issued ID card at check-in.
Mandatory fees
You ll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 2.71 per accommodation per night
- Resort fee: USD 12 per accommodation per night
We have included all charges provided to us by the property.
Fees Optional
- Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Hotel Policies
- Pool access available from 8:00 AM to 10:00 PM.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival using the contact information on the booking confirmation.
- Guests under 18 years old are not permitted at this adults-only property.
- No pets and no service animals are allowed at this property.
Business Amenities
Featured amenities include a business center dry cleaning/laundry services and a 24-hour front desk. Free valet parking is available onsite.
Rooms
Make yourself at home in one of the 120 air-conditioned rooms featuring microwaves and flat-screen televisions. Rooms have private furnished balconies. Cable programming and iPod docking stations are provided for your entertainment while complimentary wireless internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries.
Location
With a stay at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites you ll be centrally located in Playa del Carmen steps from Quinta Avenida and 3 minutes by foot from Playa del Carmen Main Beach. This golf hotel is 0.2 mi (0.2 km) from Mamitas Beach and 6.6 mi (10.6 km) from Xcaret Eco Theme Park.
