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LobbyLobbyLobbyRoom142+ View all

Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

Carretera Cancun-Chetumal KM 72, Puerto Aventuras, 77710, Mexico

Wonderful
8.2
See all 448 reviews
    On private beach
    On private beach
    Number of swim-up bars -
    Number of swim-up bars - 1
    Free water park access
    Free water park access
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    448 reviews
    Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive

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    Description

    Pamper yourself with a visit to the spa which offers massages body treatments and facials. After dipping into one of the 3 outdoor swimming pools you can spend some time at the private beach. This property also features complimentary wireless internet access concierge services and an arcade/game room.

    Popular amenities
    See all

    • On private beach On private beach

    • Number of swim-up bars - Number of swim-up bars - 1

    • Free water park access Free water park access

    • Multilingual staff Multilingual staff

    • Number of outdoor pools - Number of outdoor pools - 3

    • Conference center Conference center

    • Free WiFi Free WiFi

    • Number of bars/lounges - Number of bars/lounges - 7

    • Number of spa tubs - Number of spa tubs - 1

    • Free breakfast Free breakfast

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets cannot be left unattended Pets cannot be left unattended

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Number of bars/lounges - Number of bars/lounges - 7

    • Number of coffee shops/cafes - Number of coffee shops/cafes - 2

    • Bicycle rents on site Bicycle rents on site

    • On private beach On private beach

    • Conference center Conference center

    • Number of swim-up bars - Number of swim-up bars - 1

    • Number of outdoor pools - Number of outdoor pools - 3

    • Nightclub Nightclub

    • Number of spa tubs - Number of spa tubs - 1

    • Meeting rooms Meeting rooms

    • Free WiFi Free WiFi

    • 24-hour front desk 24-hour front desk

    • Free breakfast Free breakfast

    • Full-service spa Full-service spa

    • Free water park access Free water park access

    • Multilingual staff Multilingual staff

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Only dogs and cats are allowed Only dogs and cats are allowed

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Pets cannot be left unattended Pets cannot be left unattended

    • Pets allowed Pets allowed

    Parking & Transportation

    • Free self parking
    • Free valet parking
    • Airport transportation (surcharge)

    Food & Drink

    • Number of restaurants - 9
    • Couples/private dining
    • Snack bar/deli
    • Food and water bowls

    Things to do

    • Golf cart
    • Golf clubs (equipment)
    • Fitness facilities
    • Spa treatment room(s)
    • Clubhouse
    • Spa Services on-site
    • Karaoke
    • Arcade/game room

    Family Friendly

    • Billiards or pool table

    Conveniences

    • Grocery/convenience store
    • Terrace
    • Gift shops or newsstand
    • Hair salon
    • Safe-deposit box at front desk

    Guest Services

    • Dry cleaning/laundry service
    • Free newspapers in lobby
    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Porter/bellhop

    Business Services

    • Business center
    • ATM/banking

    Outdoor

    • Tennis on site
    • Pool umbrellas
    • Designated smoking areas
    • Outdoor tennis courts - 2
    • Beach umbrellas
    • Hiking/Biking nearby
    • Waterslide
    • Garden
    • Beach towels
    • Beach sun loungers
    • Pool sun loungers

    Accessibility

    • Elevator
    • Wheelchair accessible (may have limitations)
    • Wheelchair-accessible concierge desk
    • Wheelchair-accessible registration desk

    More

    • Wedding services
    • Television in common areas
    • Proposal/romance packages available
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards debit cards and cash

    • Safety features at this property include a smoke detector

    • This property has outdoor spaces such as balconies patios terraces which may not be suitable for children; if you have concerns we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

    Fees Optional
    • Airport shuttle fee: USD 68 per person (roundtrip)
    • Pet fee: USD 150 per pet per stay

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Reservations are required for golf tee times massage services and spa treatments. Reservations can be made by contacting the property prior to arrival using the contact information on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
    Business Amenities
    Featured amenities include a business center complimentary newspapers in the lobby and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours) and free valet parking is available onsite.
    Rooms
    Treat yourself to a stay in one of the 577 guestrooms featuring indoor private hot tubs and LCD televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.
    Location
    With a stay at Adults Only Heaven at Hard Rock Hotel Riviera Maya All Inclusive in Puerto Aventuras you ll be next to a golf course within a 15-minute drive of Xplor Theme Park and Puerto Aventuras Golf Club. This all-inclusive property is 9.2 mi (14.8 km) from Xcaret Eco Theme Park and 8.9 mi (14.4 km) from Ferry to Cozumel.

    User Reviews

    8.2 448 reviews
    Verified reviews
    Wonderful
    Value per price
    7.4
    Close to attractions
    8.6
    Cleanliness
    8.6
    Service
    8.6
    Property conditions
    8.2
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