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LobbyLobbyRoomRoom64+ View all

Serenity Hotel Boutique by Alsol

Avenida 10 con Avenida 40, Playa del Carmen, 77720, Mexico

Wonderful
9
See all 444 reviews
    Number of poolside bars -
    Number of poolside bars - 1
    Multilingual staff
    Multilingual staff
    Number of restaurants -
    Number of restaurants - 1
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    444 reviews
    Serenity Hotel Boutique by Alsol

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    Description

    Enjoy recreation amenities such as an outdoor pool or take in the view from a rooftop terrace. This hotel also features wireless internet access (surcharge) and concierge services.

    Popular amenities
    See all

    • Number of poolside bars - Number of poolside bars - 1

    • Multilingual staff Multilingual staff

    • Number of restaurants - Number of restaurants - 1

    • Rooftop terrace Rooftop terrace

    • Laundry facilities Laundry facilities

    • Number of outdoor pools - Number of outdoor pools - 1

    • Number of bars/lounges - Number of bars/lounges - 1

    • Pool umbrellas Pool umbrellas

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Close, go back to hotel details.
    Property amenities

    Popular amenities

    • Number of poolside bars - Number of poolside bars - 1

    • Multilingual staff Multilingual staff

    • Number of restaurants - Number of restaurants - 1

    • Rooftop terrace Rooftop terrace

    • Laundry facilities Laundry facilities

    • Number of outdoor pools - Number of outdoor pools - 1

    • Number of bars/lounges - Number of bars/lounges - 1

    • Wheelchair-accessible public washroom Wheelchair-accessible public washroom

    • Designated smoking areas Designated smoking areas

    • Elevator Elevator

    • Terrace Terrace

    • Snack bar/deli Snack bar/deli

    • Dry cleaning/laundry service Dry cleaning/laundry service

    • Wheelchair-accessible on-site restaurant Wheelchair-accessible on-site restaurant

    • Pool umbrellas Pool umbrellas

    • Wheelchair accessible (may have limitations) Wheelchair accessible (may have limitations)

    • Maximum number of pets per room Maximum number of pets per room

    • Pet maximum weight in lb is Pet maximum weight in lb is

    • Pet maximum weight in kg is Pet maximum weight in kg is

    • Service animals are allowed Service animals are allowed

    • Pets cannot be left unattended Pets cannot be left unattended

    • Service animals exempt from fees/restrictions Service animals exempt from fees/restrictions

    • Only dogs are allowed Only dogs are allowed

    • Pets allowed Pets allowed

    Internet

    • WiFi (surcharge)

    Parking & Transportation

    • Airport transportation - drop-off (surcharge)
    • Self parking (surcharge)
    • Valet parking (surcharge)

    Conveniences

    • Mosquito nets
    • Safe-deposit box at front desk
    • Designated smoking areas (fines apply)

    Guest Services

    • Tours/ticket assistance
    • Luggage storage
    • Concierge services
    • Front desk (limited hours)

    Outdoor

    • Pool sun loungers

    Accessibility

    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible registration desk
    About this PropetryReview and Rating
    Guests & Rooms
    1 Room, 2 Guest(s)
    Update Search

    Check-in Time/Check-out Time

    • 3:00 PM/12:00 PM

    Check-In Instructions and Important Information

    • Extra-person charges may apply and vary depending on property policy

    • Government-issued photo identification and a credit card debit card or cash deposit may be required at check-in for incidental charges

    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

    • This property accepts credit cards debit cards and cash

    • Cashless transactions are available

    • Safety features at this property include a fire extinguisher a smoke detector a security system and a first aid kit

    Check-in Special Instructions

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours.

    Mandatory fees

    You ll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per accommodation per stay
    • A tax is imposed by the city: USD 2.74 per accommodation per night

    We have included all charges provided to us by the property.

    Fees Optional
    • Fee for in-room wireless internet: USD 5 per night (rates may vary)
    • Fee for wireless internet in public areas: USD 5 per night (rates may vary)
    • Airport shuttle fee: USD 85 per vehicle (maximum occupancy 4)
    • Airport shuttle fee per child: USD 10 (up to 15 years old)
    • Self parking fee: USD 15 per night
    • Valet parking fee: USD 15 per night
    • Pet fee: USD 20 per pet per night
    • Service animals are exempt from fees
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    Hotel Policies
    • Pool access available from 8:00 AM to 7:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
    Business Amenities
    Featured amenities include dry cleaning/laundry services multilingual staff and luggage storage. A shuttle from the hotel to the airport is provided for a surcharge (available 24 hours) and self parking (subject to charges) is available onsite.
    Rooms
    Make yourself at home in one of the 30 air-conditioned rooms featuring iPod docking stations and LCD televisions. Wireless internet access (surcharge) keeps you connected and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations complimentary toiletries and hair dryers. Conveniences include phones as well as safes and complimentary bottled water.
    Location
    Located in Playa del Carmen (Downtown Playa del Carmen) Serenity Hotel Boutique by Alsol is within a 10-minute walk of Mamitas Beach and Quinta Avenida. This hotel is 0.4 mi (0.7 km) from Playa del Carmen Main Beach and 1.6 mi (2.7 km) from Playa del Carmen Maritime Terminal.

    User Reviews

    9 444 reviews
    Verified reviews
    Wonderful
    Value per price
    0
    Close to attractions
    0
    Cleanliness
    9.2
    Service
    9.2
    Property conditions
    9.2
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